As a retailer, I know that all you need is one viral video that can attract thousands of customers overnight. As such, you constantly scour social media to find that one influencer who can achieve that and boost sales. The question is, should I? Knowing what I do of social media, I know that viral videos are becoming more and more outlandish. What is needed to break the internet has become more of a spectacle than it is interesting. We need something to make you laugh, make you cry, or make you feel sick. But, the ability to inform has lost its place on the road to becoming viral (unless it is bullshit).
So, as a snus retailer, how do you utilise social media to attract sales, and stay true to personal beliefs, and contention of your company? I can tell you right now, it is virtually impossible. To create a viral video, I would need to secure an influencer willing to do something crazy. And, we have done it before. But, is it the right thing to do? We have made mistakes while tussling with the projection of sales versus the protection of beliefs. We are human beings. Creating informational content for a majority audience that prefers entertainment makes it challenging to thrive on social media.
Therein lies another truth.
There are those out there who genuinely use nicotine pouches (snus) as an alternative to more harmful products. In a sea of social media influencers producing content for the masses, who is producing content for the minority? Currently nobody. Which is also sad. So, as a business, you have to ask yourself, are you going to promote to the marginalised or the masses? The answer to that question could well determine your bottom line monthly, and annually.